Terms of Service

Last updated: March 4, 2026

1. Acceptance of These Terms

These Terms of Service ("Terms") apply to your use of the website located at wvblue-ridge.com ("Website") and the services offered by WV Blue Ridge Appliance Repair LLC ("we," "our," or "Company"), a limited liability company registered in West Virginia. By browsing this Website or using any of our services, you acknowledge that you have read, understood, and agree to follow these Terms. If you disagree with any portion of these Terms, please do not use the Website.

2. Description of Services

Our company offers residential appliance repair and maintenance services across Northern Virginia and the Eastern Panhandle of West Virginia. Our technicians work on a wide range of household appliances, including refrigerators, freezers, dishwashers, washing machines, dryers, ovens, ranges, cooktops, microwaves, and wine coolers. We service all major brands as well as premium and luxury manufacturers such as Sub-Zero, Wolf, Viking, and Thermador. This Website provides information about our services, service areas, and allows customers to request appointments online.

3. Service Outcomes

We are committed to providing high-quality repair work, but we cannot guarantee specific results for any repair. The outcome of each service call depends on various factors, including the type and age of your appliance, the nature of the malfunction, and the availability of replacement parts. We will always provide an honest assessment and upfront pricing before beginning any work.

4. Ownership of Content

All materials published on this Website, including but not limited to text, photographs, graphics, logos, icons, and page layouts, are owned by WV Blue Ridge Appliance Repair LLC or used with permission. These materials are protected under applicable copyright and trademark laws. You may not copy, redistribute, or use any content from this Website for commercial purposes without obtaining written permission from us first.

5. Information You Provide

When you fill out our appointment request form or contact us through this Website, you confirm that:

6. Limits on Our Liability

Under no circumstances shall WV Blue Ridge Appliance Repair LLC, its owners, employees, or contractors be held responsible for any indirect, special, incidental, or consequential damages that may result from your use of this Website or our services, to the maximum extent allowed under West Virginia state law. In any case, our maximum financial responsibility to you will not exceed the total fees you have paid to us during the twelve (12) months before the event giving rise to the claim.

7. No Warranties

This Website and its content are provided "as is" without any express or implied warranties. We do not guarantee that the Website will always be available, free from errors, or secure. We specifically disclaim any implied warranties of merchantability, suitability for a particular purpose, and non-infringement to the fullest extent permitted by law.

8. Your Responsibility

You agree to defend, protect, and hold harmless WV Blue Ridge Appliance Repair LLC, along with its owners, employees, and agents, from any claims, damages, costs, or legal fees that may arise from your use of the Website or any breach of these Terms on your part.

9. Applicable Law

These Terms are governed by the laws of the State of West Virginia. If any legal dispute arises in connection with these Terms, it must be filed in the state or federal courts serving Jefferson County, West Virginia, and you agree to submit to the jurisdiction of those courts.

10. Resolving Disagreements

If a disagreement arises between you and our Company regarding these Terms or our services, we encourage you to reach out to us directly so we can try to resolve the matter informally. If we are unable to find a resolution within thirty (30) days, either party may initiate binding arbitration in Ranson, West Virginia, following the rules established by the American Arbitration Association. A single arbitrator will hear the matter, and the resulting decision will be final.

11. Partial Invalidity

Should any section of these Terms be found unenforceable or invalid by a court, the other sections will continue to apply in full.

12. Updates to These Terms

We may update these Terms from time to time. Any revisions take effect as soon as they are posted on this page. By continuing to use the Website after updates are published, you accept the revised Terms.

13. Text Message (SMS) Program

WV Blue Ridge Appliance Repair LLC provides an optional text messaging service for communicating with our customers about their service requests. If you choose to participate, the following terms apply:

14. Get in Touch

Questions or concerns about these Terms? We are happy to help:

Call the manager ×